JC Video Systems, Inc.
Sunday, February 1, 2026

RustDesk Logo

Download for Windows Download for macOS

RustDesk lets our support team help you by viewing your screen. You stay in control the whole time, and you can close RustDesk anytime to stop the session.

How to Download & Open RustDesk

Follow the steps below. Take your time — nothing here can break your computer 🙂

Step 1) Download RustDesk

Click the RustDesk download link we provided. When it finishes, you may see a warning that it “isn’t commonly downloaded.” This is normal.

Browser download warning: RustDesk isn't commonly downloaded.

 
Step 2) Click the three dots and choose “Keep”

In the downloads list, click the three dots next to the RustDesk file, then click Keep.

Downloads menu showing Keep option.

 
Step 3) Choose “Keep anyway”

Windows may show another message asking you to confirm. Click the small arrow next to Delete and select Keep anyway.

SmartScreen trust warning.
Keep anyway option highlighted.

 
Step 4) Open the file

Click Open file in your Downloads list.

Open RustDesk file from downloads.

Connecting to Support

Once RustDesk opens, you’ll see an ID and a One-time password. Please read both to our support person.

Step 5) Share your RustDesk ID and password

On the left side under Your Desktop, you’ll see:

  • ID (numbers)
  • One-time password
RustDesk showing ID and one-time password.

 
Step 6) Click “Accept and elevate”

When prompted, click the green Accept and elevate button.

Accept and elevate button highlighted.
To stop the session at any time, simply close RustDesk.
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